Frequently Asked Questions

How long does order processing take

Orders are typically processed within 1–2 business days after payment confirmation
Weekends and public holidays are not included

How long does shipping usually take

After shipment most orders arrive within 4–7 business days
Delivery time depends on destination and carrier operations

Do you offer free shipping

Orders over 50 USD qualify for free shipping
Orders under 50 USD are charged a flat 9.99 USD shipping fee

Where do you ship

Shipping is available within the United States only
US territories and PO Box addresses are not supported

What should I do if my order arrives damaged or incorrect

Please contact us within 48 hours of delivery
Email info@trendsft.com with your order number and clear photos
Our team will review the issue and provide a suitable solution

Can seeds be returned or exchanged

Refunds and exchanges may be approved under specific conditions
Requests must be submitted within 15 days of delivery
Items must meet the requirements outlined in our return and exchange policies

Are germination issues eligible for refunds or exchanges

Germination results depend on planting methods soil and environmental conditions
For this reason germination issues are not eligible for refunds or exchanges

How can I contact customer support

You may reach our support team by phone or email during business hours
We respond to inquiries within 24 hours on business days

Contact Us‌

Company Name: TRENDS FURNITURE,INC.

Address:GLENN E. JONES, JR., 334 CANAL ST., NEW SMYRNA BEACH, FL 32168

Ein:59-2457068

Phone: +1 (706)220-3561

Email: info@trendsft.com

Monday through Friday from 8:00 AM to 6:00 PM (Pacific Time)

We will respond within 24 hours.