Refund and Return Policy

At Trendsft we value every customer and take seed related concerns seriously
Our goal is to provide a fair and efficient solution whenever an issue arises
Please read the following guidelines carefully before submitting a request

Eligibility for Refunds

Refund requests may be submitted within 15 days after successful delivery

To qualify for a refund all conditions below must be met

Seeds must be unopened unused and kept in the original intact packaging
Products labeled as custom made or final sale are not eligible
Seeds must not show signs of damage caused by improper storage or handling after delivery

A full refund will be approved when the issue is the responsibility of Trendsft
This includes but is not limited to the situations below

Incorrect seed varieties shipped
Seeds arriving damaged
Order fulfillment or shipping errors

How to Submit a Refund Request

To start the refund process please contact us within 15 days of receiving your order

Email
info@trendsft.com

Your message should include the following information

Order number
A short description of the issue
Clear photos if the product is damaged or incorrect

All requests are reviewed carefully
You will receive a response within 1 business day confirming eligibility and next steps

Return Instructions After Approval

If a return is required the item must be shipped back within 3 days after approval

A trackable shipping service must be used
Please keep the tracking information until the process is completed

Once the returned seeds are received and pass inspection
The refund will be issued to the original payment method within 2 business days

Shipping Fees and Responsibility

For returns initiated by the customer such as a change of mind

Original shipping fees are non refundable
Return shipping costs are the responsibility of the buyer

For issues caused by Trendsft including product quality problems or shipping mistakes

All shipping costs including original and return shipping will be fully covered by us

Additional Notes

Requests submitted after 15 days may not qualify for a refund
Items that do not meet return conditions or fail inspection may be rejected
Following all steps above helps ensure faster processing

If you have any questions our support team is always happy to help
We appreciate your trust and thank you for choosing Trendsft

Contact Us‌

Company Name: TRENDS FURNITURE,INC.

Address:GLENN E. JONES, JR., 334 CANAL ST., NEW SMYRNA BEACH, FL 32168

Ein:59-2457068

Phone: +1 (706)220-3561

Email: info@trendsft.com

Monday through Friday from 8:00 AM to 6:00 PM (Pacific Time)

We will respond within 24 hours.